We do our best to provide high quality products for you to enjoy. Because there are intricate details included in some of our original artwork, details may be lost in translation to our merch. The essence of our artwork is what we are delivering with each custom item you order-and we use music and mantras over our orders as a physical assurance this has happened.
The size, shape, and color of items/logos may change from order to order and we may switch vendors at any time to keep raising the bar for our product content.
We invite your suggestions about how to improve our services and merchandise. Please send your suggestions to love1stwon@fastmail.com
By placing an order you are certifying that you are at least 18 years of age, 20 years of age in Japan, and are legally authorized to place your order.
At this time, we do not offer return for buyers' remorse as each product is created specially for you. Please contact us before you return anything at love1stwon@fastmail.com within 7 days of receipt of your shipment.
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
If something arrives damaged, send a photo of the damaged goods love1stwon.com, then we'll gladly send a replacement at no cost to you.